Knowledge base
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Please tell the hosting data. MySQL address, DNS servers, etc. // Web hosting
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Where are your servers located? // General
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Please tell me the data to connect to site via FTP // Web hosting
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Mail, generated by «mail.php» script stopped working. Although the sam script on other domain works correctly. What could be a problem? // Web hosting
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How to create a subdomain? // Web hosting
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Started having problems with site loading. Long page generation, error 503 started to appear. Please look, what's the problem? // Web hosting
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Tried to run the script, but it didn't work, script description says: «To work correctly, the proxy script requires CURLOPT_FOLLOWLOCATION option. For it's initialization you should disable safe_mode and open_basedir parameters. Probably this function is disabled.» // Web hosting
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Tell me, do you have any caching enabled? // Web hosting
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Pleas tell me, what are the memcached settings? Every client has its own or all in «common heap»? // Web hosting
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I need to host a database, that will be available online, so local users would have access to it for some program. If I choose your web hosting, will I be able to do that? // Web hosting
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How to get 10-day free trial on shared hosting? // Web hosting
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Tell me, on what address can I access my site? // Web hosting
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Can I use hosting without transferring domain to you? If domain transfer is mandatory: —what is needed to transfer domain to you? —How can I process mail, incoming to that domain? // Web hosting
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How much will it cost to transfer 4 site to your hosting? // Web hosting
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There was a problem with the encoding. Don't you support UTF-8? // Web hosting
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Can I test the dedicated server? What is configuration of it? // Dedicated servers
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Please tell me, can you provide additional traffic filtering equipment, when I order dedicated server? For example Juniper SRX series. // Dedicated servers
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Say, do you announce other IPv4 PA subnets on your rented server? // Dedicated servers
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Tell me how to register a domain name with your hosting? // General
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Want to create and place on your servers online cinema, all the movies will be uploaded and stored on your servers (not on third-party video hosting). How about abuseproof of your service, for example requests of copyright infringement from the rights holders and the like? // Legal
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Hello, I need hosting for warez site (links on MP3 on other sites) is it OK with you? // Legal
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Tell me, how can I delete my account? // General
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Hello! I order web hosting (order #___). How can I check my order status? Order was payed, but status is still «Pending». When will all settings and access be provided? // Payment
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Transferring site from another hoster. How can I setup / check site on your hosting without changing DNS? // Web hosting
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Can not change DNS, if only add IP for old entries, it says: IP address for the DNS servers should be given only in case, if you want to use your own DNS servers of registered domain. For example, if for domain reg.me you want to use ns1.reg.me, ns2.reg.me etc. // Web hosting
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What are the settings for sending mail? // Web hosting
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Question about webstat folder. It asks for some login and password, will you tell me how to use it? // Web hosting
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I can not access phpMyAdmin: «# 1045 Can not connect to the MySQL server» // Web hosting
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Can not access server via SSH, though in the description of hosting it is available. What can be the problem? // Web hosting
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In hosting parameters there was indicated the possibility of using Ruby-on-Rails and Git. I would like to know how it is implemented and how it can be used properly? // Web hosting
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Noticed that the databases have the prefix, is it necessary? // Web hosting
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Can not pay for hosting. What is LiqPay? What are the payment methods and how to change than in payment? // Payment
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Please tell me, do you have a DoS protection in your DC on dedicated servers? Will you handle DoS attack of about 1 Gbit/s? // Security
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What operating systems do you use? // General
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Paid for hosting services by bank transfer, but my balance is not topped up and payment status is "Not paid". What is wrong? // Payment
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How to import database dump of a big size? PhpMyAdmin fails with Gateway Timeout 504 error. // Web hosting
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How to get free 10-days trial period for virtual private server? // Virtual dedicated servers (VDS)
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Where I can see an information about PHP and Apache modules of shared hosting server? // Web hosting